据中国质量新闻网报道，近日，浙江省庆元县市场监管局公示的2022年第4期食品抽检检验情况中称，麦趣尔集团股份有限公司（下称“麦趣尔”）生产的2批次纯牛奶不合格，不合格项目为丙二醇。
Maiquer has been under investigation for the illegal use of food additives, a local market regulator in East China's Zhejiang said on Sunday. Zhejiang officials recently confirmed that two batches of Maiquer milk were found to have excessive amounts of propylene glycol.
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据央视新闻报道，目前市场监管部门已对麦趣尔公司超范围使用食品添加剂违法行为立案调查。
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据市场监管总局网站7月3日消息，针对新疆麦趣尔集团股份有限公司（以下简称麦趣尔公司）生产的2批次纯牛奶检出丙二醇问题，市场监管总局高度重视，第一时间督促新疆市场监管局对麦趣尔公司开展调查，依法处置。新疆市场监管局和昌吉市场监管局立即组织对麦趣尔公司进行调查和对产品进行抽检，经初步调查分析，麦趣尔纯牛奶中检出丙二醇为企业在生产过程中超范围使用食品添加剂香精所致。
据介绍，丙二醇是批准使用的食品添加剂，也是允许使用的食品用合成香料和食品用香精中允许使用的溶剂。但丙二醇不得在纯牛奶中使用。
市场监管总局要求新疆市场监管局尽快查清麦趣尔公司违法事实，依法严厉查处，及时公布查处情况。
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In light of the Maiquer case, the State Administration of Market Supervision has organized a sampling inspection among 23 batches of samples of pure milk produced by 14 companies with high market shares, propylene glycol was detected in six batches from Maiquer, with between 0.264 grams per kilogram and 0.363 grams detected per kilogram.
The State Administration for Market Regulation asked the Xinjiang market regular to identify the extent Maiquer's violations as soon as possible, investigate and punish the firm strictly according to the law, and publish the investigation and punishment results in a timely manner.
麦趣尔发函道歉
7月3日下午，麦趣尔发表沟通函并致歉。沟通函中称：根据我司初步排查情况，不合格产品系由我公司在纯牛奶和调制奶两种品类生产切换过程中未能有效清洗产品罐线的残留调制奶，导致调制奶中合法的食品添加剂（含丙二醇成分）混入纯牛奶。
Maiquer apologized in a statement on Sunday afternoon, saying that "unqualified products were due to failure in cleaning up the product tank line of modulated milk," after the preliminary investigation of the company.
"The unqualified products are caused by the company's failure to effectively clean the residual modulated milk in the product tank line during the production switching process of pure milk and modulated milk, resulting in legal food additives, including propylene glycol, from modulated milk and ingredients into the pure milk," read the company statement.
麦趣尔方面称，公司将配合政府相关部门进一步核查事件准确原因，并将及时向社会公布。
"We will cooperate with relevant government departments to further investigate on the case, and will announce the result to the public in a timely manner," it said.
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7月4日，麦趣尔发布公告，就上述事项公司具体采取的措施包括：
已停止纯牛奶生产，下架、封存、召回不合格产品；承诺对已购买不合格纯牛奶的消费者，无条件退货、退款；将认真开展自查自纠，排查不合格产品原因并进行整改，及时向市场监督管理部门报告排查情况；将积极配合市场监督管理部门的调查处理，不拒绝、逃避，主动承担企业责任。
Maiquer issued a second apology for its overuse of food additives on Monday, vowing to actively cooperate with market regulators on the investigation and will carry out self-inspection on all of its products to completely eradicate similar incidents in its operations.
The company has suspended production of milk products, and has removed, sealed, and recalled all substandard products. It said it will unconditionally refund consumers that bought these products.
“Maiquer will actively cooperate with the regulators on the investigation, and will not reject or avoid responsibility,” the company said, noting that it will conduct an earnest self-inspection to identify problems which led to substandard products being sold and rectify these issues.
公告称，针对以上事件，公司深表自责，在全力配合监管部门工作的同时，对公司全部产品开展自查自纠，举一反三，杜绝在今后的日常生产经营过程当中出现类似问题，同时诚恳向广大消费者道歉，对给各方造成的困扰深表歉意，公司将进一步提升业务合规和管理水平，切实履行社会责任。
The company said that it offers a sincere apology to consumers and relevant parties impacted by the incident, stressing that it will improve compliance and management to earnestly implement its social responsibility.
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不过，据网友反馈，电商平台上相关产品的退货退款并不顺利。新浪黑猫消费者服务平台官方微博发文称，在黑猫投诉平台上，关于麦趣尔的投诉累计已超过千条；另有网友称，由于液体无法邮寄，麦趣尔客服让其倒掉牛奶，之后可申请退款，但在倒掉后，客服便开始推脱，不予退款。
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目前，麦趣尔公司尚无进一步回应。
综合来源：央视新闻，Global Times
