"Buying an extra ticket is for the safety of the cello. What excuse did American Airlines have for not allowing the passenger and the cello to board the plane, after she had verified with the airlines in advance," Nana Ou-yang, a young Chinese cellist commented on her Weibo account, adding that she hoped the airline could offer an explanation.
福克斯新闻 (Fox News)：
美国《国际财经时报》(International Business Times)
A music student at Chicago-based DePaul University was kicked off an American Airlines flight last week because the cello she brought aboard the plane was deemed "too big," despite the passenger having purchased an extra ticket for her musical instrument.
The incident took place on last Thursday as Jingjing Hu was flying back from Miami after attending a music festival there.
胡晶晶的丈夫唐昊 (Jay Tang) 为她价值3万美元的大提琴购买了往返机票，让她可以随身携带大提琴登机，并也提前与美航进行过确认，往返的航班都能够携带大提琴登机。
Hu’s husband Jay Tang had booked extra roundtrip tickets specifically for her cello, which is worth about 30,000 US dollars, so she could carry it as cabin baggage, and had verified with the airline to ensure that both aircrafts could accommodate the instrument.
Everything was smooth for Hu on the Miami-bound flight, during which she was offered a special strap to fasten the instrument. However, after boarding her returning flight to Chicago on last Thursday, she was asked to get off the plane.
"She (the flight attendant) said your cello is too big. This aircraft is too small to hold your cello," Hu said in an interview, noting that she was later escorted off the plane by law enforcement officers.
As Hu disembarked with her cello, the pilot claimed he was brushed by the instrument, but Hu said she did not see any injuries on him.
In a picture the music student took, the pilot was seen flashing a "V" sign.
According to federal regulations, musicians are allowed to carry oversize instruments such as cellos in the cabin, as long as they buy an additional ticket.
According to American Airlines' website, musical instruments are allowed if they weigh less than 165 pounds (75 kg) and meet unspecified seat size restrictions based on the airplane type. Hu’s cello weighs less than 10 pounds (4.5 kg).
“Interestingly my wife was travelling with a friend, who remained on the plane. She told us that after my wife left, two other passengers came and sat in her and her cello's seats,” he wrote.
Tang said his wife had to wait for a day in Miami, because the next plane was again "too small for the cello."
While waiting at the airport "surrounded by three law enforcement officers," Hu was told that “either she purchases first or business class tickets out of her pocket or she could not fly back to Chicago on an American Airlines flight," according to Tang.
"Clearly AA is just playing around with customers. They just kick off passengers when they oversell their tickets using FAA regulations as an excuse," Tang wrote.
Hu returned on another American Airlines flight the next day, after Tang contacted media and shared the experience on Facebook.
然而，据哥伦比亚广播公司 (CBS) 报道，胡晶晶出示了下机后工作人员给她的相关规定。规定明确表示，低音提琴不允许被带上737机型。
After she deplaned, Hu asked to see the regulations for traveling with a cello. She said they handed her a printout indicating that “bass violins/fiddles” are not permitted on a 737. Hu said the cello is not a bass violin or fiddle.
Beneath the rules about bass violins and fiddles, a section in the printout about the cello reads, “Cello must be assigned a bulkhead window seat on a non-exit row.” It goes on to state “This can be in any cabin.”
据美国合众社 (UPI) 报道，去年，另一位大提琴家John Kaboff 携带自己的大提琴乘坐美航从华盛顿飞往芝加哥的航班。他为大提琴多买了一张票，却仍被机组人员赶下飞机。
A professional musician said he was kicked off of an American Airlines flight out of Washington, D.C., after purchasing an extra seat for his cello.
John Kaboff, 46, said he was sitting in his seat on the American Airlines flight from Reagan National Airport to Chicago when a flight attendant and the pilot told him he would not be allowed to fly with his cello in the seat next to him.
John Kaboff 表示，机组人员将他的大提琴认成了低音提琴，并且不听他的解释。
He said the crew incorrectly identified the instrument as a "bass fiddle," an instrument not allowed in the passenger cabin during flights, and would not listen when he told them it was a cello.
American Airlines booked Kaboff and his cello on the next flight to Chicago, which was also a 737.
The airline released a statement apologizing for the incident and said it refunded Kaboff for the $150 ticket he purchased for his instrument.
综合来源：CGTN, Fox News, NBC, CBS, UPI, International Business Times, ABC News