Several Chinese passengers, who were reportedly fans of a Korean pop group, suddenly asked the crew that they wanted to get off the flight and demanded refunds of their tickets on a Seoul-bounded Korean Air flight at Hong Kong International Airport last Saturday, reported the Korean Times on Monday.
The three fans didn't give any specific reasons and just told the cabin crew they had urgent matters to tackle with, forcing 360 passengers on board to disembark and go through the security check again, which had delayed the flight about an hour.
The passengers were later confirmed as the fans of “Wanna One”, a K-pop boy group who performed on stage at the 2018 Mnet Asian Music Awards in Hong Kong last Friday, according to the Korean Times.
The passengers - said to have been carrying placards of the idol group - booked tickets to get a closer look at the idol band members, who was scheduled to take the same flight. When the K-pop band got on board, the fans flocked to where they were seated despite flight attendants' warnings. Shortly after, the fans demanded a refund and tried to get off the plane just minutes before takeoff.
Regarding the flight regulations, all the passengers need to disembark and go through security check once again even if one passenger gets off the plane, in case of any dangerous items left on the flight. Flight attendants told the fans about this, but they insisted they wanted to get off the plane.
Due to the refund policy, the company acceded to the trio's refunds request and also had to pay compensation to the Hong Kong airport for the one-hour flight delay caused by the repeated security check.
A Korean Air official told The Korea Times that such cases were not rare, and airport staff had difficulty dealing with them. However, it was the first time that such fans got on a plane and rest of the passengers were asked to get off for another security check.